We're currently experiencing technical issues with our phone lines, meaning that callers cannot get through to our Contact Centre team. We are working on this as a matter of urgency and apologise for any inconvenience.
For all queries, please use My HomeHub or email us at contact@fairhive.co.uk.
We apologise again for any inconvenience this may cause.
You can contact us in a number of ways:
Telephone: 01296 732600 to reach our Contact Centre who can transfer you to the relevant department
Out of Hours enquiries: 0800 542 8904
Email: contact@fairhive.co.uk
Twitter - @hellofairhive
Facebook - www.facebook.com/hellofairhive
Instagram - @hellofairhive
Post: Fairhive Homes Limited, Fairfax House, 69 Buckingham Street, Aylesbury, Buckinghamshire, HP20 2NJ
Our offices are currently closed for external meetings. We are not able to accommodate any drop-in queries for in-person meetings at Fairfax House. Please only come to the office if you have a pre-booked appointment with a member of the team.
If you have a repair (emergency or non-emergency), you do not need to call the Contact Centre, please call 0800 542 8904.
The map on this page indicates where our main offices are. It is not intended for navigational purposes. However if you have any accessibility issues with reading the map, please contact us and we can provide the information to you in an accessible format.
Understanding customer experience is an important part of improving services, so each month, we ask a random sample of residents to provide feedback on a variety of service areas including Repairs and Tenancy Services. In order to ensure feedback is objective, we ask a company called IFF Research to make the calls on our behalf. Their telephone number is 0203 1487719
Please remember: If we call you, we or any company representing us will never ask for bank account details. If you are in any doubt about a call, you can email us or phone us on 01296 732600.
